MEET YOUR RF&G INSURANCE ADVISOR
Lisa Marie Duncan – Account Executive
With over 24 years of experience in the insurance industry, Lisa Marie Duncan has built a reputation as a trusted and highly dependable advisor, guiding clients through some of their most important financial protection decisions. Her extensive career spans all major lines of insurance, allowing her to support a wide range of clients, including business owners, property investors, and expatriates operating within Belize’s dynamic economic environment.
Lisa’s experience is particularly strong in industries such as tourism, real estate, and hospitality—sectors that are critical to Belize’s economy and often exposed to complex and evolving risks. Over the years, she has developed the ability to assess these risks with precision and recommend tailored solutions that provide protection. Her achievement of the Caribbean Certified Insurance Professional (CCOIP) designation reflects her commitment to maintaining a high level of professional knowledge and industry standards.
What truly distinguishes Lisa is her approach to client relationships. She believes that insurance is not just about policies, but about trust, transparency, and long-term partnerships. She takes the time to understand each client’s unique situation, putting herself in their position to ensure she recommends solutions that truly meet their needs. Her philosophy—“it pays to get it right from the beginning”—is reflected in every interaction, as she focuses on ensuring that clients are properly covered before a loss occurs.
Lisa is particularly skilled at simplifying complex insurance concepts. Drawing from decades of hands-on experience, she explains coverage, exclusions, and benefits in a way that is easy to understand, empowering clients to make informed decisions. She emphasizes the importance of providing accurate information at the outset, as this ensures policies are structured correctly and prevents complications during the claims process.
Clients consistently value Lisa for her exceptional customer service experience, honesty, and reliability. She has built long-standing relationships based on trust, where clients feel confident that their advisor is always acting in their best interest. Whether assisting with new policies or supporting clients through claims, Lisa remains committed to delivering consistent, high-quality service.
Her decision to pursue a career in insurance was driven by a genuine passion for helping people protect what matters most. Over the years, she has found fulfillment not only in advising clients but also in supporting them during difficult times, ensuring they can recover and move forward after unexpected events.
Outside of her professional role, Lisa values time spent with her family and maintaining a balanced lifestyle. These personal moments allow her to recharge and bring a positive, focused mindset to her work, continuing to serve her clients with dedication and care.